English-Speaking Hospitals in Hangzhou: A Guide for Expats

If you're an expat living in Hangzhou — or planning a medical trip to China — one question comes up fast: where can I find English-speaking doctors? This guide covers the main hospitals in Hangzhou that serve international patients, how to book appointments, and what to expect.

Why Hangzhou for Medical Tourism?

Hangzhou is home to some of China's top-tier public hospitals. Two of them stand out for international patients: Sir Run Run Shaw Hospital, Zhejiang University (SRRSH) and The Second Affiliated Hospital of Zhejiang University (SAHZU). Both have dedicated international service centers with English-speaking coordinators.

1. Sir Run Run Shaw Hospital, Zhejiang University (SRRSH)

SRRSH is widely considered the most expat-friendly hospital in Hangzhou. The Qingchun Campus has a dedicated International Medical Department with English-speaking staff, MUCH shorter wait times, and a separate entrance.

2. The Second Affiliated Hospital of Zhejiang University (SAHZU)

SAHZU is one of Zhejiang's largest hospitals, especially strong in cardiology and oncology. The Jiefang Road Campus has an international service window. English fluency varies by department — having a local companion helps.

How to Book an Appointment

Three main ways:

1. Hospital official apps — Both SRRSH and SAHZU have apps, but they're in Chinese.
2. Phone booking — Call the hospital directly. English may or may not be available.
3. With YoCare — We handle the call, the paperwork, and accompany you to the hospital. No Chinese needed.

What If I Don't Speak Chinese?

This is where many expats get stuck. Even at the international departments, not every doctor speaks fluent English. YoCare provides bilingual accompaniment — we go with you, translate during the consultation, help with payment, and make sure you understand your diagnosis and prescription.

Recovering After Your Visit

One advantage of Hangzhou: it's a beautiful city to recover in. West Lake, temples, and tea gardens make the days after your hospital visit peaceful rather than stressful. Many of our clients combine their medical trip with a few days of gentle sightseeing — which is exactly why we built the Local Tours service.